Indoor Sales Representative

About the role

About the Company

We are a well-established heavy equipment rental company in Dubai with *19 years of experience in the industry*. We provide reliable equipment rental solutions to a wide range of customers and are looking for a motivated and responsible *Indoor Sales Executive* to join our team.

This position is primarily focused on *tele-sales, customer profiling, lead generation, client follow-up, and sales coordination*, along with supporting the operational execution of equipment rental orders.

Key Responsibilities

• Make regular *outbound calls to existing and potential customers* to generate rental inquiries and new business opportunities.
• Follow up with existing clients, previous customers, leads, quotations, and pending inquiries.
• Conduct *cold calling and tele-sales* to identify and develop new customers.
• Build and maintain a database of prospective and existing customers.
• Conduct *customer profiling* by collecting and maintaining information such as company details, business activities, equipment requirements, rental frequency, decision-makers, and future requirements.
• Identify customer needs and recommend suitable equipment based on their requirements.
• Develop and maintain strong, long-term relationships with customers through regular follow-ups and professional communication.
• Prepare and follow up on quotations and negotiate with customers within company guidelines.
• Coordinate with the operations and fleet team to ensure the availability and timely deployment of equipment.
• Handle the rental process from *initial customer inquiry and order confirmation through to job execution and completion*.
• Coordinate machine delivery, collection, deployment, and other operational requirements with the relevant departments.
• Maintain accurate records of customer calls, leads, follow-ups, quotations, and sales activities.
• Prepare *daily/weekly/monthly sales reports* and submit them to management.
• Monitor potential sales opportunities and ensure that leads are followed up systematically.
• Work toward achieving assigned sales and customer-development targets.
• Handle customer queries and resolve issues by coordinating with the relevant internal teams.
• Keep management informed about market feedback, customer requirements, competitor activity, and potential business opportunities.

Candidate Requirements

• *Graduate or Master's degree* preferred.
• Minimum *2 years of experience in Tele Sales / Indoor Sales* is required.
• Prior experience in *heavy equipment rental, equipment sales, fleet operations, construction equipment, or a related industry* will be an advantage.
• Good command of *English and Hindi*, particularly strong verbal communication skills.
• Excellent telephone communication and customer-handling skills.
• Good knowledge of *sales techniques, lead generation, cold calling, follow-up, and customer relationship management*.
• Ability to understand customer requirements and convert inquiries into business opportunities.
• Must be comfortable making a *high volume of outbound calls* and following up consistently with customers.
• Strong customer profiling and database-management skills.
• Good computer skills and the ability to prepare sales reports using Excel or similar tools.
• Ability to coordinate multiple customer requirements and operational activities simultaneously.
• Must be able to work under pressure and meet deadlines.
• Should be *responsible, hardworking, proactive, organized, and target-oriented*.
• Must be a *quick learner* with a willingness to understand the company's equipment, rental procedures, and operations.
• Ability to work independently as well as coordinate effectively with the sales, operations, and fleet teams.

What We Are Looking For

The ideal candidate should be more than just a telecaller. We are looking for someone who can *develop customers, understand their requirements, generate repeat business, and coordinate the complete rental process* with the internal team.

The candidate should have a strong sense of responsibility, excellent follow-up discipline, and the ability to build *long-term professional relationships with clients*.

*If you are confident in tele-sales, customer communication, lead generation, and follow-up, and are interested in building a long-term career with an established heavy equipment rental company, we would like to hear from you.*

Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month

Work Location: In person

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